We provide remote support using the secure LogMeIn Rescue technician portal. Please enter your 6 digit session code below.
If you need a code, please contact us via live chat below or email us at firstname.lastname@example.org
How does the technician portal work?
- Get your 6 digit session code from our support team. You can contact us via live chat, telephone, or email at email@example.com
- Enter your 6 digit session code in the box below and click on ‘Connect with Technician’.
- A small applet from LogMeIn will automatically download. NOTE: The applet automatically removes itself from your PC when our session is ended.
- Double click on the applet either in your browser downloads area or from your downloads folder.
- The applet will allow you to chat with your technician, share your screen, or give us remote access.
For more detailed help, please visit LogMeIn Rescue Help Doc in our online knowledge base.